Welcome to Commercial Express Claims

Why Choose Commercial Express Claims

• Bespoke Claims Service
• Expert Claims Knowledge
• Technical Expertise
• First Class 24hour claims service
• Management Reporting
• Flexibility
• Personal, Prompt and Expert Service

Commercial Express Claims (CEC) fulfils the claims management function within Commercial Express (CX). CEC has quickly developed a strong professional reputation for adding value to various products underwritten by CX.

CEC provides services on behalf of clients who cannot or prefer not to operate their own in house claims department.

We act as claims specialist and can deal with insurance agents or directly with policyholders who have a claim on their policy.

Our services differs to that of most insurers in that we are completely UK based and our focus is “Customer Service”. Not only do we guarantee exceptional service, our handlers take ownership of each and every claim that they handle, from start to finish and we know therefore that our service levels will remain at the highest level.
 
The handling of claims demands many skills, keen negotiation, a sound knowledge base and an ability to manage expectations, all of which come from experience. That is why the service we offer is by claims handlers who are technically skilled and are able to make the right judgements to settle a claim speedily and efficiently.

CEC are experienced in providing detailed and accurate financial reports and we have dedicated systems that will deliver reports on a scheduled basis to meet each client’s individual requirements and standards